Patient SCHEDULING & PRE-registration

Patient scheduling is one of the most crucial components that can aid healthcare providers in maintaining patient concentration and providing them with the appropriate care while their NPC handles scheduling and enters the reason for the visit. Because of all the information that needs to be collected, having a patient register in the EMR/PM can take a very long time and turn into a very painful process for both the patient and Clinic staff.

 Pre-registration is conducted by a new patient coordinator (NPC) over the phone or in person prior to the initial visit,” the guide explained.

Patient pre-registration can save a great deal of time for staff and patients. The process typically starts one of several ways:

Clinicians can focus more on patient-provider relationships and personal patient care, driving both patient and provider satisfaction